Privacy Policy

Information we collect

Optimal may collect your name, company, email address, market, inquiry type, vehicle or product details, and the message you submit. For B2B sourcing conversations, you may also choose to provide OE references, channel role, target volume, destination market, or documentation needs. Website systems may collect basic technical information such as browser type, page visits, and form submission timing to help maintain site performance and security.

How information is used

Submitted information is used to respond to requests, prepare quote context, route inquiries by product family, and improve the clarity of future catalog or service communication. Cooling system, ignition, and driveline details may be used to identify the right internal contact or distributor path. Optimal does not sell personal information to unrelated advertisers and does not use fitment details to create public customer profiles.

Sharing and retention

Information may be shared with internal staff, service providers, or channel partners when needed to answer a request or support a qualified business discussion. For example, a distributor access request may be reviewed by a regional channel contact, while a documentation question may be routed to a technical support desk. Information is retained only as long as needed for business records, follow-up, legal requirements, or reasonable operational continuity.

Security and choices

Optimal uses reasonable safeguards to protect submitted information, but no online transmission is guaranteed to be completely secure. You may ask the team to update contact details, stop non-essential communication, or clarify how your request information is being handled. Please avoid submitting confidential engineering drawings, personal identity documents, or sensitive commercial information unless a secure business process has been agreed.

Policy updates

This policy may be updated when website features, data handling processes, or channel workflows change. Continued use of the site after an update means the revised policy applies to future interactions. If a material change affects how quote or distributor request information is handled, Optimal will make the updated wording available on this page.